Local Area Network

Find out what a LAN or a local area network is, how it works, as well as the advantages and disadvantages of using a LAN for your business.

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IP Address

Discover the meaning and use of an IP address as well as the different types and ranges of IP addresses.

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Frame Relay

Find out what frame relay is, how it works, an example of the frame relay protocol, as well as the advantages of it.

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Data Network

Find out what a data network is, how it works, the different types of data networks, and the difference between a data network and a telephone network.

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Call Monitoring

Find out what call monitoring is, how it works, what the benefits of monitoring agent calls are, and the different types of call monitoring.

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Automatic Call Distribution

Find out what automatic call distribution is, how it works, what the main features of ACD are, as well as the benefits of ACD for your enterprise.

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Call Recording

Discover the importance of recording calls, how call recording works, what call records are used for, and what the different types of call recordings are.

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Toll-Free Numbers

Find out what toll-free numbers are, how they work, how much they cost, and the disadvantages of using toll-free numbers for your business.

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Softphone

Discover what softphones are, what they do, how to use one, whether or not you can receive calls on a softphone, as well as the benefits of softphones.

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ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

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We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
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“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA