Phone System Features,Terms

Video Conferencing

Discover the meaning of video conferencing, the best video conferencing tools, the benefits as well as the different types of video conferencing.

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Cloud Hosted Phone Systems

What cloud hosted phone systems are? Find out exactly how they work, when they are useful for businesses, and the benefits of using one for your enterprise.

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Cloud Communication Platform

Discover what a cloud communication platform is, how it works, as well as the main advantages and disadvantages of using such a platform for your business.

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Hosted Phone System

Discover what a hosted phone system is, how it works, when it’s necessary, and what the drawbacks are of using such a system for your business.

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Advanced Call Routing

Discover the meaning of advanced call routing, how it works, as well as some of the main benefits and drawbacks of this system.

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Call Transcripts

Find out what call transcripts are, how they are created, and the main benefits and drawbacks of using call transcripts within your organization.

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Caller ID

Find out what caller ID is, how it works, as well as the main benefits and drawbacks of using caller ID within your organization.

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International Calls

Discover what international calls are, why they are so expensive, how they could be made cheaper, and how call forwarding works with international calls.

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Call Routing

Discover what call routing is, how it works, the different types of call routing, as well as when manual and automatic routing is the better overall choice.

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We’re honored to be ranked #1 in Overall Value and Customer Support by the buyer communities on Capterra and GetApp.

ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

Capterra is the world’s leading business software reviews and selection platform; GetApp advise tech-savvy business professionals to help them find the software and apps that best meet their needs.
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#1 Rated in Contact Center Overall Value and Customer Support

We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
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G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA