Call Whispering
Empower your sales and support teams with real-time guidance using Call Whispering. This game-changing feature allows managers or experienced reps to discreetly coach agents during live calls, enhancing their performance and ensuring exceptional customer experiences. Elevate your team’s skills and drive better outcomes with Call Whispering.
Call Whispering Overview
Call Whispering is a powerful VoIP feature that enables managers or seasoned representatives to provide instant, undetectable assistance to agents during active calls.
By speaking to the agent on a separate line, the coach can offer valuable insights, scripts, or answers without the customer or prospect hearing them, ultimately improving the quality of the conversation and increasing the likelihood of a successful outcome.
