Seamless Integration
With Ultatel’s seamless integration, you can easily connect our cutting-edge VoIP system to your existing business phone infrastructure. This allows you to upgrade to advanced IP voice services without disruption.
Seamless Integration Overview
With Ultatel’s seamless integration, you can easily connect our cutting-edge VoIP system to your existing business phone infrastructure. This allows you to upgrade to advanced IP voice services without disruption.
How Ultatel Seamless Integration Works
Our VoIP platform can interface directly with your current PBX or VoIP system at the session border controller (SBC) level. This enables full interoperability between the two solutions, providing your business with the best of both worlds.
Key aspects of our seamless integration include:
- Direct SIP trunk connectivity between Ultatel and your PBX/VoIP system
- Support for retaining existing phone numbers during transition
- Flexible deployment options (Integrates with on-premises, hybrid, or fully cloud-based)
Seamless Integration Usage Examples
Here are some examples of how businesses can benefit from Ultatel’s seamless integration capability:
Retail Company
Integrates Ultatel’s omnichannel contact center with their existing Avaya PBX to upgrade customer service without replacing their legacy system.
Links Ultatel’s cloud phone system to support remote/mobile workers while maintaining their on-premises Cisco PBX to service headquarters.
Connects Ultatel’s HIPAA-compliant VoIP platform to their existing Mitel MiVoice business communications without disruption.
Seamless Integration FAQs
What PBXs and phone systems can you integrate with?
We seamlessly interconnect with all major PBX platforms and business phone systems including Avaya, Cisco, Mitel, ShoreTel, NEC, Microsoft, and more.
Does my current phone number need to change?
No, you can retain your existing direct inward dial (DID) phone numbers during the transition.