Microsoft Teams phone system integration with ULTATEL.

We connect your Microsoft Teams with our VoIP platform which allows your team members not only to collaborate with each other but also call the outside PSTN.

SBC for Direct Routing

Enterprise-grade phone system to Microsoft Teams

What makes us stand out among the rest is our unbeatable conferencing and collaboration features. Our phone system and our session border controller (SBC) enable our users to make calls to the outside world from Microsoft Teams and answer calls to businesses from within Microsoft Teams on any device (PC, Mac, iOS and Android).

At ULTATEL, we aim to create a team space for creative decisions and good communication among teammates. It’s our mission to fuse a workforce to deliver work efficiently despite being miles apart.

How Microsoft Teams integration works

ULTATEL engineers will help your team install ULTATEL SBC to your office 365 tenant and enable direct routing in Microsoft Teams. Once the SBC is up, we will configure your phone numbers to be linked with Microsoft Teams users. Once this step is completed, users will be able to make calls from any version of Microsoft Teams (desktop, web and mobile).

Using the advanced ULTATEL cloud phone system, we build your inbound call flow, whether you have a single ring group for your main number or an advanced IVR with multi options that end with different call queues, ULTATEL will help you set up your call flow in the most efficient way

Our basic subscription already offers major features for increased flexibility and productivity.

Installing Microsoft Teams

We provide white glove installation, if you do not want to do all the PowerShell commands for setting up Microsoft Teams’ direct routing, our engineers can do it for you or guide you through the installation steps.

Microsoft Teams integration features

Global PSTN access

A PSTN is a combination of telephone networks used globally to let users make landline telephone calls. With global PSTN access, there’s no limit to which specific location you would like to reach through a call. Quality communication access is provided all over the world.

Native contact center solution

The native contact center solution integrated with Microsoft Teams allows users to run communication and collaboration in distributed environments and support third-party applications. Here at ULTATEL, it’s always possible to expand your enterprise.

Session border control & direct routing

The session border control certifies how calls are made and handled. When it comes together with direct routing, nothing can go wrong in the flow of data and communication. We offer a great deal of flexibility for our users to enjoy their voice infrastructure in real-time location-based routing.

Easy installation & maintenance

We offer hassle-free and easy installation requiring no additional fees. You need not worry about the maintenance too, since we’ll customize it according to your needs and demands. We want to give our users the luxury to enjoy ULTATEL with no maintenance cost.

Make and receive calls, SMS, and MMS

A complete solution that will enable your users to make calls and send text messages (SMS, MMS) from any Microsoft Teams version (desktop, Web and mobile). Same user experience on all devices and no need to install and additional applications.

Scalable SIP trunking solution

A scalable SIP trunking solution allows any enterprise to bypass firewalls and extends VoIP beyond the organization by transmitting numerous signals at once. Unlike traditional dial tone, we offer phone circuits with SIP trunking solutions that surpass plain old phone carriers’ standards.

ULTATEL Transparent Pricing

Our Plans Are Fully Customizable With Clear Pricing. No Hidden Fees or Charges.

Best Value Guaranteed

SBC Only

Starts at

$1.95

$0.80

Per month / user

SBC + Calling Plan*

Starts at

$10.95

$9.80

$9.30

Per month / user

SBC + ULTATEL UCaaS

Starts at

$10.95

$13.95

Per month / user

Got pricing questions?

Microsoft Teams integration FAQs

How does a cloud contact center help you scale your business faster?

ULTATEL’s cloud effortlessly connects all remote locations and existing company offices, local or international. The system adapts to accommodate the continuous growth of the company. Since there aren’t long-term commitments, you don’t have to concern yourself with massive fixed costs.

How does a cloud contact center work?

A cloud contact center is a critical player in any enterprise. All calls, either inbound or outbound, are managed by the cloud contact center. Furthermore, interactions can also be done through social media, voice, and email. All of which are accessible remotely.

is there a learning curve for onboard agents?

Yes, but it’s not that different from onboarding agents face-to-face. ULTATEL creates a collaborative ambiance to promote an enjoyable and fruitful onboarding experience for your new team members. Don’t forget to include face-to-face screen time using ULTATEL’s video conferencing features to establish rapport. Avoid overloading agents at the outset and request feedback to see which avenues you can work on.

What is the minimum and maximum number of lines ULTATEL can support?

It depends on your needs and the pricing plan you choose. ULTATEL’s Contact Center Solutions can cater to 1 to 999 users.

What to Look in an Enterprise Phone System When Choosing One For Your Business

Microsoft Teams phone system integration with ULTATEL.

SBC for Direct Routing

Enterprise-grade phone system to Microsoft Teams

How Microsoft Teams integration works

Installing Microsoft Teams

Microsoft Teams integration features

ULTATEL Transparent Pricing

Our Plans Are Fully Customizable With Clear Pricing. No Hidden Fees or Charges.

Best Value Guaranteed

SBC Only

Starts at

$1.95

$0.80

$0.80

Per month / user

SBC + Calling Plan*

Starts at

$10.95

$9.80

$9.30

Per month / user

SBC + ULTATEL UCaaS

Starts at

$10.95

$13.95

$13.95

Per month / user

Got pricing questions?

Microsoft Teams integration FAQs

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