Ultatel logo
Products & Services

Business Communications

Customer Experience

Telecom Apps & Services

Microsoft Teams Solutions

How We Do It

How we do in in ULTATEL
Solutions

By Audience

By Need

By Industry

Integrations

Communications

MS Teams Video

CRM Integrations

From Our Blog

our blog cover

What to Look in an Enterprise Phone System When Choosing One For Your Business

Phone systems are often the unsung heroes in an organization but are undoubtedly one of the most vital aspects of a business.

Partners
Plans & Pricing
Get a Quote

Microsoft Dynamics CRM integration with ULTATEL.

Enhance your Microsoft Dynamics 365 experience with seamless integration between your ULTATEL cloud phone system and your Microsoft Dynamics 365 platform.
Get a demo

How Dynamics integration works

Once ULTATEL has been activated, it will appear inside your Microsoft Dynamic 365’s account. That means you will be able to call leads and customers from within the platform, using the dial pad or simply clicking the contact phone icon to dial out— saving time per dial and eliminating misdials.
Your ULTATEL system rings one of your devices based on your assigned routing rules, so you can answer the call while using Microsoft Dynamics 365.

Dynamics integration benefits

globe

Consolidate knowledge

Store the phone calls and share these records across the company.

Increase quality

Provide each client with the contact they require, fix missed calls to follow up with every caller.

Cut cost

Automate the forwarding of incoming calls. Let your sales specialists focus on more critical tasks.

Shorten sale cycle

Make your business more productive by providing the agent handling the call with helpful information.

Dynamics integration features

No software to install.
Access from anywhere on both Windows and Mac using any popular browser.
Easy click-to-dial from within Microsoft Dynamics 365 by clicking on any contact, saving time and improving call efficiency.
Instant screen notification panel with caller’s account records automatically displayed on incoming & outgoing calls.
Multiple-browser tabs enabling multiple interactions across multiple tabs.
Real-time call logs saved to corresponding Microsoft Dynamics 365 records with accurate call duration.
New records—accounts, contacts, leads–can be easily created while on a calls.
Get a demo

Dynamics integration FAQs

ULTATEL’s cloud effortlessly connects all remote locations and existing company offices, local or international. The system adapts to accommodate the continuous growth of the company. Since there aren’t long-term commitments, you don’t have to concern yourself with massive fixed costs.
A cloud contact center is a critical player in any enterprise. All calls, either inbound or outbound, are managed by the cloud contact center. Furthermore, interactions can also be done through social media, voice, and email. All of which are accessible remotely.
Yes, but it’s not that different from onboarding agents face-to-face. ULTATEL creates a collaborative ambiance to promote an enjoyable and fruitful onboarding experience for your new team members. Don’t forget to include face-to-face screen time using ULTATEL’s video conferencing features to establish rapport. Avoid overloading agents at the outset and request feedback to see which avenues you can work on.
It depends on your needs and the pricing plan you choose. ULTATEL’s Contact Center Solutions can cater to 1 to 999 users.

Ready to Take Ultatel for a Spin?

Say goodbye to the limitations of your old phone system and welcome cloud VoIP technology.

See Pricing
Get a Quote Now!
Business phone system
Products
Resources

About us

Account
Facebook X-twitter Linkedin Youtube Vimeo

Copyright 2024 ULTATEL, LLC | All Rights Reserved

Ultatel logo

Request Your Quote

Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA

#1 Rated in Business Phone System Overall Value and Customer Support

We’re honored to be ranked #1 in Overall Value and Customer Support by the buyer communities on Capterra and GetApp.

ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

Capterra is the world’s leading business software reviews and selection platform; GetApp advise tech-savvy business professionals to help them find the software and apps that best meet their needs.
Capterra Report

#1 Rated in Contact Center Overall Value and Customer Support

We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
Ultatel logo

Partner Request

Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
Ultatel logo

Talk to an Ultatel Expert

Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
Ultatel logo

Request Your Demo

Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
Ultatel logo

Start Your New Free Trial

Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA