Phone systems are often the unsung heroes in an organization but are undoubtedly one of the most vital aspects of a business.
Salesforce allows customer service agents to schedule meetings, log calls offline, and view calling performance – supporting your business with full functionality.
With Salesforce activated on your VoIP phone, you can perform audio calls, video meetings, and other business activities on your mobile, desktop, or soft phone.
Salesforce VoIP integration enables the automation of service cloud telephony tasks, which improves efficiency. It automatically logs call activities instead of doing it manually and lets you place calls with a single click.
Generate more meaningful connections from your calls through the software’s intelligent AI-powered local presence. Salesforce has a Lightning Dialer feature that shows local numbers when calling customers.
Gone are the days when calls are dependent on similar software and devices. Salesforce’s native dialpad feature allows users to make and receive calls from your VoIP phone to mobile and vice versa, improving customer service and work flexibility.
Say goodbye to the limitations of your old phone system and welcome cloud VoIP technology.
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